Find Hotel with a Concierge in Icacos

"We found a bug in the shower. The hallways and room smelled like humidity. There was a bloody tampon right outside of the pool next to us. This is the second time staying at this hotel and I won’t come back for a third time. Very nice hotel but the people make it look so cheap. "

"Breakfast buffet was pretty good, staff pleasant. Property was in a good location and condition, nothing to complain about. I only didn’t understand why I couldn’t buy food or drinks and put them on my room account and pay on checkout. People on check in and check out could have speed up a bit, it took a way too long compared with hotels in US."

"Se necesita q el cuestionario sea en Español. Si quieren una opinión de calidad y útil. Razón por la q no la conteste! Buenas Noches!!!"

"Mala bienvenida "

"Pésima experiencia para un hotel que cobra más de $10k la noche. Al llegar el baño del lobby tapado con toda la suciedad flotando. El servicio del lobby bastante deficiente a la llegada, se tardaron más de 35 minutos en todo el proceso de check in (el cual ya habíamos hecho 2 días antes vía whats que ellos mismos solicitaron) El room service bastante deficiente, llegaron incluso a olvidar pedidos que literalmente nunca nos legaron. El servicio de los buggies para pasar por nosotros a la habitación bastante lento, hubo un día que llegaron a tardar más de 25 minutos y debido a esto llegamos tarde a una clase de ejercicio. Las instalaciones están muy padres, la actitud de los trabajadores es buena, pero definitivamente el servicio deja mucho que desear y no está ni remotamente relacionado al precio que pagas por hospedarte ahí."

"Exceptional location and service "

"Yes"

"The stay at this hotel was not what I was expecting at all. I paid more to have a better room and to begin it took over an hour to receive my room and a lady that was helping the girl that was checking us in was very rede and had a terrible service. It is not close to the beach and the pools close at 10pm but the worst part of all is that that we stayed at a better room and it was floated and ended up falling asleep with the maintenance guy fixing the roof. I will never stay here again. room and it took over an hogetp "