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"Staff very friendly and helpful, location great, room warm and very comfortable beds. Only drawback was tepid water in shower"

"Staff at the front desk were super! great!!"

"Great place to stay "

"Our stay at the Sonesta Hotel was nothing short of exceptional. From the moment we arrived, the warmth of the staff made us feel genuinely welcome. They may need to be reminded of any ask twice, but they are really good people. The location is breathtaking. Waking up to panoramic views of Lake Titicaca from our room was an experience I’ll never forget. The room itself was spotless, beautifully appointed, and cozy. And there were alpacas and guinea pigs at the courtyard. We also enjoyed dinner at the hotel restaurant, which offered a mix of local and Italian cuisine. The hotel’s grounds are immaculate, with peaceful gazebos and a firepit to enjoy the sunset. You can also arrange tours to Uros and Taquile Islands by boat - right from the hotel beach. Oh, they have oxygen in the hotel, too! Stunning, thoughtful and relaxing."

"Great hotel. They’re really trying to please. "

"Comfortable room, good location, nice breakfast and friendly staff. Highly recommended"

"Wonderful staff, spacious clean roof, amazing location!"

"Excellent hotel in Puno center!"

"Good location. Superior room wasn’t the one shown in pictures with nice windows. Clean. Helpful staff. "