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"Clean and spacious room, courteous staff"

"Excellent service. Stocked included minibar! Nice breakfast! Great stay!"

"great location off of main plaza, rooms were in good condition and lobby and breakfast area very beautiful view Problem with transportation to airport- 3 days of checking to make sure it was set up with company and plenty of time to make hour trip to airport. Time changed to later pickup, then van arrived late, then wandering through congested city streets for other pickups. Ending up leaving city more than an hour late and arriving at airport less than an hour before flight was to leave. Stressful situation, did manage to catch the plane. "

"This hotel was a much-needed stay! It was so warm and they even have a wood-fired stove in the lounge. Staff was friendly and helpful and rooms were spotless and modern. "

"The hotel is beautiful, away from the main area and it’s the perfect place to relax. Excursions are included and are superb, special shout out to Abel who was an outstanding guide. "

"Near main plaza, restaurants,and pedestrian shopping streets "

"Beautiful property. Rooms are very nice and cozy. Insite restaurant is excellent. Really satisfied with our stay there"

"Good location . Clean room"

"This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings."