"Staff was non-responsive and didn't give me the address or self check in instructions, I was stranded in Hilo until i called Expedia and they finally told me where to go and how to get in. Bed and chair were both ancient, sinking over a foot when sat/lied on. Towels smelled like mildew and caused a reaction on my skin. "Rainfall" shower head broken and dripped only cold water on me while showering with normal shower head. Ran out of hot water in the shower almost immediately. Terrifying dog...
"Staff was non-responsive and didn't give me the address or self check in instructions, I was stranded in Hilo until i called Expedia and they finally told me where to go and how to get in. Bed and chair were both ancient, sinking over a foot when sat/lied on. Towels smelled like mildew and caused a reaction on my skin. "Rainfall" shower head broken and dripped only cold water on me while showering with normal shower head. Ran out of hot water in the shower almost immediately. Terrifying dog...
Tanya