"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"Very clean but only expect the very basics. The room did not even have a safe. With so many other options in NYC at this price, we will not be staying here again. The pictures outsell the hotel. The front desk staff can use some hospitality training."