Find all hotels by Relax Innz in Laughton

"My wife and I stayed at this hotel 12 months ago and had a fantastic time, fast forward 12 months I booked the same type room as I was taking my son down, what a terrible experience!!!!!. When we arrived I noticed the shutters were down on the bar, we checked in and went upto our room, the room was clean and tidy. On our way out I asked about booking breakfast and was told the resturant and bar were closed because the hotel had been taken over a month ago, I asked about the parking permits to park outside and was told that the new owners needed to contact the local council, so had to pay full price for on street parking. When we came back we noticed it was warm in the hotel , we got up to our room and found the radiators were on, I went down to reception and asked them to turn the heating off 2 hours later it was back on again. The following morning we used the shower which drained away so slow there was about 3 inch's of water in the tray and all this muck was coming into the tray, I told the staff on our way out and was told they would look at, when we got back late afternoon and checked it was still the same condition as we had left it, once again that evening after we came back the heating was on once again. We checked out the following morning the guy on reception was on his mobile phone and didn't even speak as I gave him the key. WON'T BE STAYING THERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!"

"Nice Hotel, good view and convenient"

"Fantastic clean room - very happy friendly staff - brilliant location- has a car park no issues at all highly recommended."

"The best thing I can say about this place is that the staff memberqho greeted me was friendly, and the bed was comfortable. That said, I was very tired after a very full day, so I probably could have fallen asleep on concrete. The room was grimy and shabby. It didn't look like it had been cleaned particularly well. Surfaces were wiped, but I don't think the carpet had been hoovered. I won't be staying there again."

"Beds were very comfortable "

"What a brilliant couple of days at Hotel du Vin Brighton, the the reception staff are so friendly and helpful, we upgraded our room -it was ready early so checked in at 12, room was fabulous had a little patio area which was great as the weather was lovely, free standing bath and walk-in shower could have wished for anything better. We had breakfast both morning so much choice the cooked breakfast was brilliant, Lovely addition is the roof top bar area and courtyard which was great with the lovely sunshine,all the staff were so friendly, Would highly recommend this hotel when staying in Brighton great location for the lanes"

"Breakfast oké. Very clean and spacies room. Hotel on a toplication"

"The breakfast was delicious with a large variety options. The breakfast dining area was comfortable."

"We enjoyed a large English Breakfast that was served with fresh ingredients. There were vegetarian options."