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"awesome stay overall. only thing i would say is the staff is not well informed on the swiss travel pass information. the boat that stops at the hotel is covered by swiss travel pass however on arrival the staff told us it’s not covered causing us inconvenience. "

"Staff was very kind and helpful. Good assortment of foods for the continental breakfast. Area convenient to Old Town and train station. Only downside was no air conditioning in the rooms. This was noticed upon booking the hotel, but I didn’t think it would be needed at the end of May. A fan was provided, along with leaving window open at night provided some relief. "

"Good hotel, good location, and clean. The staff was super friendly upon check-in and helped answer any questions we had. The location is convenient, not too far from the train. There are restaurants associated with the hotel and attached but the food wasn't super great and it was pricey. "

"Great location and accessibility "

"The location is perfect! The staff is so friendly and helpful! The rooms were very comfortable. If we ever find ourselves in Lucerne, we will definitely stay at Hotel Schweizerhof Lucerne."

"Budget friendly and staff is also accommodating and would help you if you have questions regarding transportation "

"Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!"

"I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a modern, welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay."

"Exceeded all expectations "