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"Clean room, staff were great and very helpful. Beds were genuinely very comfortable. Hotel was quite packed so sometimes requests from the room took a bit more time than usual but hotel staff still did their best to fulfil them. "

"Clean and fresh rooms. Friendly and helpful receprion staff and porters."

"Clean rooms and amazing staff. Its incredibly close to Haram (kaaba) no matter the Rush, you can easily reach on foot from and to kaaba, for non ahram people gate 91 is closest. "

"Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again."