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"Great hotel, perfect location close to downtown! The staff were so nice and were always attentive. The pools were clean always felt like there was room around the pool! Food was good and always something happening at the resort! "

"This place does not disappoint. Canto has a very nice atmosphere.."

"This was our third trip to Casa Velas. We thought it couldn't get any better and then we saw the new breakfast menu and wine list. So glad to have some lighter options for breakfast, and the new wines are excellent. Of course it’s the staff that always makes us want to keep coming back. Notably, Camila, Gerardo, and Omar at breakfast; Enrique, Carlos, and Antonio at Tao; Avaldo and Ramon at the Aqua Bar; and Daniel, Gerardo, Rigo, Rosacio at dinner. We’re already planning our next trip back! Not a complaint, but the only thing we’d like to see different is if Casa Velas would offer the build-your-own pasta dish offered for dinner, as it’s currently only on the lunch menu. The lunch menu at Emiliano's is so great, but we usually find ourselves at Tao or Aqua Bar..."

"The staff are all very friendly. The room is clean and spacious. The breakfast makes this hotel well worth it."

"The hotel staff is outstanding and take great care of the guests in the multiple restaurants or serving food and drinks at the pool. The same goes for the entertainment and sports personnel. The all inclusive food and drinks were good quality and our stay was so relaxing. The building doesn't feel new anymore but is kept clean. The air conditioning struggled to keep up with the humidity and the room felt a bit damp the entire time (other guests felt that way, too). Otherwise the room was nice and everything was in working order. Nice beach and pools as well. Not part of the hotel but worth mentioning: If you can, arrange for transportation alternatives (like Uber).There is no hotel shuttle available and hailing a taxi is a third world experience. Dozens of desperate people descend on the new arrivals as soon as they come out of the airport and want to sell you tours and charge exorbitant fees for taxi rides ( We ended up paying $45 but were quoted up to $105)."

"Very nice property. Excellent stsy"

"We were really impressed with this resort. The staff is very attentive and respectful; the property is very well maintained and clean; the food, drinks and nightly shows highly exceeded our expectations."

"Would live to stay again "

"Staff did an amazing job. There was work getting done across the hall from us, lots of dust seeping in, cleaning staff did their best. "