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"I love everything about the place I will def be booking with you guys again for the next time I visit Japan "

"Very good "

"This was one the better hotels we stayed at while in Japan. The room was extremely spacious for the price👍. Able to fit 2 large suitcases in the room while open and still walk around. The room has great AC, but could use a good dusting as it was quite stuffy at first. The window openings and carpets need to be cleaned better. We liked that the garbage and recycling bins were on the larger side. Beds were comfy (not too soft and pretty firm, great for back issues) but the stuffyness of the room also applied to the bedsheets on our first night and was a little difficult for my allergies (but I'm also allergic to everything). The washroom, as with all toilets in Japan, have this strange smell from the toilet. Something we are not familiar with in Canada. An air freshener would have been great. The tv only has Japanese channels but was a smart tv that could play Netflix, Amazon Prime etc without trouble. There's also a great bakery downstairs and many convenience stores and grocery stores. Super close to the train stations as well. "

"I liked the Japanese style bathroom. Hotel felt safe and room was relatively quiet despite the night life scene outside (Shinjuku). Great service from staff and was able to borrow a hair straightener and skincare set. "

"Love the restaurant- food are delicious "

"Very close to subway station. Clean. The staff is super friendly. "

"All good"

"Great breakfast"

"A wonderful place to stay. Great for the business traveler. The breakfast buffet is fantastic, not to mention the variety of places to eat around the complex. It is located right across from the Shinagawa train station, and there’s even a Kuroneko shipping service that will send your luggage directly to your airport. "