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"Enjoyed our stay. Great location and atmosphere. "

"Great location! Awesome hotel!"

"Great stay in Kyoto! The staff was also excellent in helping resolve issues with luggage delivery. This hotel is absolutely gorgeous and the rooms are large."

"Loved staying here - came back a 2nd time! "

"The first room we had was dirty so they quickly changed us to a clean room. They are militant about taking your shoes off here, we loved the free dessert bar, but overall the hotel was absolutely packed with tourists and kind of crazy. The staff, however, went above and beyond to take care of every need we had. The rooms are small for us Americans but the bed was comfortable. "

"The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake."

"Great property and well kept grounds. The onsen was fantastic. Welcome drink and breakfast were nice touches. They set up a baby crib and baby bedding and blanket for us, which was perfect. Only draw back is the location is a 10-15 minute walk to train station and restaurant area. They also did not have room for us for dinner in the hotel lobby "

"Breakfast was super with a wide variety of items"

"Though I only stayed there for one day, the trip was very pleasant! Several of the employees speak perfect English, they were very accommodating and very helpful. The dinner and breakfast were both delicious, the breakfast being a buffet that had very many options in case you are a picky eater. Both of the private onsens were also very nice "