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"The staff at this place were EXTREMELY rude except for the staff that checked us in one out! We had breakfast at the Sundeck, the food was not made fresh it was prepared ahead of time and there was a confrontation between a staff member and a customer in we actually thought that someone was going to get hurt! Pretty unbelievable that we witnessed this, it made us feel very uncomfortable! This resort is EXTREMELY noisy so if you want a place to relax and be treated with respect from the staff, Lani Kai is not the place for you! On Sunday half the restaurants closed early! The bartenders down at the beach bar were standing around and totally ignored us!! (SO RUDE)!! Grateful we only stayed for one nice!! I would not waste my hard earned money at this place unless you like loud noisy rooms and rude unprofessional staff!!"

"The hotel is in a great location, overall it’s clean however it’s very dated on the inside, especially the rooms. If they would improve the rooms and the common area amenities and modernize them, it would be a very good hotel. I believe that this needs to be done sooner rather than later."

"Excelente, la recomiendo 100%"

"Stayed in a gulf-view room and loved the easy pool/beach access. Rooms are newly renovated, as is the restaurant/bar. Food is excellent."

"Hotel was clean, staff was helpful, the breakfast was good. We only stayed for two night but we had a nice stay. "

"Amazing. 10 stars. Staff, amenities, restaurants, location all perfect"

"Excellent breakfast with a beautiful condo overlooking the beach"

"Tiki Bar and pool area was Great ! Room very nice and Clean.All staff was on point.Thank you"

"Zero water pressure in room, maid service was spotty at best, sheets were stained in room on arrival No restaurant or room service after 7:30"