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"The hotel and property are beautiful, but the staff makes this hotel excellent. They were terrific, attentive, polite, and energetic. We had a relaxing time at Casa Colonial and would return. "

"Staff was helpful and knowledgeable about the surrounding area, hotel is well maintained and clean."

"I like everything."

"Exelent place the staff was vey plecent and helpfull"

"Thabk you for a wonderful vacation stay."

"Always have ti gigi back ti my favorit Resort Ibero Star costa dirasa because efek sabe And welcome overthere like if i am At Home with anything i Need facilitates bye They Vera cooperative staff"

"First pick up at airport was a nice perk, safe and the driver was very friendly, hospitable and knowledgeable of the area, gave me great historical insights. I would like to thank the entire staff of this hotel, they made the difference! Although a lot of variety, it felt very basic as far as food, beverages were not that great, but food was fresh. My appreciation goes to the staff at Rest Octopus: Jose Perez and his team made a memorable night filled with distinct touches during our niece's...

"after my mother-in-law passed away, we needed a getaway to help process grief bluebay resorts gave us just that at an inexpensive price. We met really cool people and were always able to relax and find a place and chair at the pool without a fight anytime of the day. We had a few issues our refrigerator wasn’t working but the staff got it right the second time. I wish it was more liquor options the tequila wasn’t good but overall it served it’s purpose and we got what we needed."

"Check in with was good. Complaints were not recorded and acted upon, for example, after a period of heavy rain and thunder one night, upon return to the room it was flooded and the phone was not working. A complaint was made to the lobby but was never conveyed to the next shift (the staff at the crown leaves at 11 pm). Fortunately, my sister who was in another room, came to check on me and called the operator for assistance. Someone came at about 12:20 to dry up the water. The next...