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"The room was clean, and the breakfast was good with plenty of vegetarian options. However, it would have been helpful to have a cabinet or wardrobe to store personal belongings."

"We booked 6 rooms for our group for a 2-night stay at Mainstay Suites Gatlinburg. While the hotel looks fairly new and the rooms are equipped with convenient kitchen amenities like a stovetop and full-sized refrigerator, our overall experience was quite frustrating. First, even though we were told the hotel was completely sold out, having our group of 6 rooms scattered across 4 different floors was very inconvenient for us. Second, the kitchen setup had severe functional issues. On our last...

"We had a great room and the first person we met was George who was the valet and he was super friendly and went out of his way to help us. We did have a bit of a lengthy wait at the counter to check in but the room was great. We highly recommend!"

"It was very nice. They are renovating the premises. I love the balcony with the rocking chairs"

"Great for the price clean room shower great hot water can walk to all of Gatlinburg from room"

"The hotel was walking distance to shops and restaurants so you can park at the hotel and walk which saves paying the parking fees. The hotel was very clean and convenient to Smoky Mountain National Park."

"Upon check-in, we found the room to be in a deeply unclean condition with multiple bugs present, and our baby has already received bug bites. Staying in this room is completely unsafe and distressing, especially with an infant. We barely slept last night, spending the whole night awake just to monitor our baby and protect her from bugs."

"Staff very friendly. The room was in terrible condition, the carpet super dirty and the bathroom in very bad condition, we couldn't even use the jacuzzi. There was also too much noise when people from other rooms opened the water."

"Hotel was clean, Breakfast was hot and good. Pool and hot tub was nice. Staff was very nice."

"The property was clean and taken care of"

"Nice place little confusing on where our room was though"

"Highly recommend"