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The staff were amazing. They went above and beyond to please. Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations. We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...

Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well

Hotel was very clean and modern. Staff was very friendly and catered to your needs. Great location and walking distance to a lot restaurants, metro and shopping.

Love the new addition of the game room next to the pool. Staff are super friendly and helpful. We were efficiently helped with dinner reservations and changes to our ski excursion. We also love the extras - a bottle of wine and a sandwich this time, but it’s litterally the luck of your draw. Last time we received free buffet breakfast and wine. A great place to stay. And well-locates just next to a shopping mall

East end of Santiago. Easy walk to park and shopping. Great staff. Nice hotel restaurant. Subway line across the street.

Beautiful hotel boutique. Home away from home Breakfast is awesome

Es un hotel muy bueno, con buena vista, el personal atento me ayudaron con un inconveniente rápidamente, el desayuno es bueno, excelente hotel

ALMOST PERFECT. Great price, clean modern, beautiful. Great service. Two issues, one is no way to boil water in the room. Bathroom has very little privacy... and sound travels :)

The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...

La mejor relación precio calidad de todo Santiago

Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.

I like this place we'll locate it

The hotel is well located in front of a mall and a subway station

The hotel is well located in a desirable area. The staff is very attentive and helpful. The amenities are comparable to a 5 star hotel. The spa area is Inviting and relaxing after a nice work out? The bar area is an enjoyable place to greet and meet other hotel guess and compare the day trip experiences.

Friendly staff, clean, greatest breakfast I have ever had. Safe nearby area and convenient location for many things

El hotel es bonito y muy limpio, los personales son muy amables y eficientes

Hotel Bonaparte is my home away from home. The front desk reception personnel are so friendly, professional and courteous. Same goes to the personnel in restaurant, bar and housekeeping. Hotel is clean, comfortable and food is amazing. Beautiful neighborhood and walk into Providencia shopping. I highly recommend to anyone looking for a place to stay.

I needed to stay at this hotel for only a few hours, and it was within walking distance of my location and next to a lot of places in the city. My boyfriend´s father had a hotel reserved for us, and we had no problem getting a room. Also, the staff was friendly and helpful. The room was clean and comfortable, and it was easy to get in and out of the room and hotel. I also liked that there was a worker who opened the door for me when I arrived with my luggage.