Find hotels near SEA LIFE Porto, Porto from AED 231

"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view. First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I called the front desk and the lady promised a refund but they got communication issue and this whole refund thing was forgotten when checking out until I told them again... Also, you need to pay to access the swimming pool, €15 for 3 hrs or €20 for 2 days. Or if you are Hilton member, it is €10 for 3 hrs or €15 for 2 days. The fee is extremely non-transparent that it isn't displayed in any of the Expedia, hotel.com or agoda travel agency websites so I definitely didn't know I need to pay to go swimming in a five-star hotel when I book it! The fee table is also nowhere to be seen unless you email them directly to ask. The pool and sauna area are generally clean but the corridor is quite dark and one of the saunas is completely dark with no light at all, which is kinda weird."

"Very good "

"Very dirty"

"Very nice breakfast. "

"everything was very good and according to .4 stars hotels, room was 4+ . The only problem hotel is faced is the supply of hot water in shower at traffic hours. There are times not hot water in tabs and this need to get focus from management. Iam sure they know the issue. However our stay was perfect as location and hotel is superb. See you next time ! "

"Good location. Excellent staff. Nice breakfast. Good view from roof top bar. Nice gym on basement. And parking as a benefit."

"Welcome from staff excellent"

"Yes it was perfect "

"Clean room"