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"This hotel has two buildings. One right at the beach and a main property across from the beach. I stayed across from the beach, and it's a walk when you are lugging beach stuff. If you forgot something in your room, be prepared to walk. The bathroom is beautiful, but the layout is not convenient. Because there are no doors or a curtain, the water pressure is horrible. By the second day, I was missing my shower, which has great water pressure. They only offer valet, which personally, I do not like. They have a refrigerator in the room, but it's behind closed doors, which prevents the refrigerator from cooling at all. I had to leave the door open for the refrigerator to work correctly. I also had to leave a note, so the cleaning people do not close it. The light switch is horrible. If you have the lights on and just want to roll over and turn them off to go to sleep, forget it; you have to stand up to turn them off. "

"The staff was very courteous and helpful. Nice pool area."

"Clean room"

"The staff at this place were EXTREMELY rude except for the staff that checked us in one out! We had breakfast at the Sundeck, the food was not made fresh it was prepared ahead of time and there was a confrontation between a staff member and a customer in we actually thought that someone was going to get hurt! Pretty unbelievable that we witnessed this, it made us feel very uncomfortable! This resort is EXTREMELY noisy so if you want a place to relax and be treated with respect from the staff, Lani Kai is not the place for you! On Sunday half the restaurants closed early! The bartenders down at the beach bar were standing around and totally ignored us!! (SO RUDE)!! Grateful we only stayed for one nice!! I would not waste my hard earned money at this place unless you like loud noisy rooms and rude unprofessional staff!!"

"The hotel is in a great location, overall it’s clean however it’s very dated on the inside, especially the rooms. If they would improve the rooms and the common area amenities and modernize them, it would be a very good hotel. I believe that this needs to be done sooner rather than later."

"Have reviewed Naples Inn before, love the place, it’s got that 1970s hotel-motel vibe with the modern amenities you’d expect… will be back again for sure. "

"Hotel was clean, staff was helpful, the breakfast was good. We only stayed for two night but we had a nice stay. "

"It was very helpful that there is a laundry mat onsite."

"Food was great, two pools (family and adults only) the room was clean which is extremely important and a great view"