"Great staff, warm welcome, clean, lovely food"

"Staff very friendly and helpful. Sufficient breakfast. Property maintenance probably needs to be reviewed as all areas inside and out looking tired."

"Lovely hotel"

"Stayed in the original part of the building, very nice indeed. Only saw the original part of the hotel , didn’t use the pool etc. gardens nice and lots of seating. Could do with a bit of TLC in areas, windows cleaned , outside lamps glass cleaned.just to enhance the property. Staff very pleasant although bar staff struggled, large line of customers waiting to be served. Menu is limited in the restaurant, and two nights running had meals and desserts unavailable. Breakfast was first class,with...

"The apartment was great, conveniently located for Newcastle City Center (within a short walk, or short hop on the Metro), Jesmond Metro station and restaurants and cafes in the local area. Check in via the adjacent Holiday Inn was quick and efficient and access to parking (free with the apartment!) was easy. One minor gripe - when we set the sofa bed up, the mattress was dirty, covered in dust and food crumbs from the previous stay. Otherwise the apartment is comfortable and in a good...

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"