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"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting. "

"Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station. "

"Everything was iimpeccable. Beautiful views, facility and staff "

"Very clean, spacious room Nice Onsen in new building "

"Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan. "

"Lovely staff, good breakfast. Pool wasn’t open the beginning of July as we hoped but we could still enjoy the pool deck and the beach and ocean were close by and refreshing to swim in."

"This place is a welcomed respite after Tokyo. We enjoyed our time here relaxing. The rooms were clean and spacious, the food was great, and the workers were very helpful. I would stay here again!"