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"Loved this hotel. Location is perfect as it’s next to Nagano train station, bus station and taxi rank. 30 second walk to Family Mart and 2 min walk to Don Quijoti. "

"Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge"

"Nil "

"Having a convenience store on the first floor was great. Security was also good as you need to scan a room key to go to floors with guest rooms. "

"Great stay!"

"Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice."

"This hotel is fairly old-fashioned, but that’s what makes it unique. Despite the fairly decent condition of the room and the smell of smoke, it was alright. The con is we have to walk uphill to the bus terminal. "

"Amazing littlw hotel. Very convenient. Very clean and some great little amenities "

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."