"Great stay and the hotel, staff were very attentive and the hotel was close to everything on the Quay. Fantastic room view, comfortable and clean rooms. Would definitely recommend for anyone attending an event nearby."

"During our stay we first found a bug that looked like a centipede in our room near the chair by the door. It was about 1.5 inches long. This was upsetting and made us feel uncomfortable for the rest of our stay. We couldn't stop thinking about it. My husband stepped on it quickly to kill it. We were nervous about encountering more. The sheets didn't feel clean. I felt itchy throughout the night. The floor was also dirty. There were crumbs and dirt on it. This significantly affected our ability...