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"Clean rooms and great bed"

"The room was clean and tidy. The staff were very friendly and helpful.The amenities were excellent. The bed was very comfortable."

"Yes on both accounts. So pleased I choose this hotel "

"Amazing location and service. "

"Helpful. Friendly staff"

"Staff was excellent. Room was spotlessly clean. We will stay again. Hotel is very close to Elizabeth line and it’s easy to access London city center. "

"Efficient check in and spacious and comfortable room. "

"Room was ok. Showing signs of wear. But nothing really bad All staff encounter were vey smiley "

"Loved stayimg here for 2 nights with my daughter before long flights home to New Zealand. We received a warm welcome at reception and check in was quick and easy. Our twin room was small but very, very comfortable. The table and chairs a bonus. The beds and pillows were 10 out of 10 for comfort. Despite the hotel size, it was very quiet. The lovely concierge arranged for our booked uber to pick us up earlier for our convenience, and helped load our heavy cases. It was an 8 minute drive to Terminal 2 departures at 7am on a Monday morning. Would definitely stay here again. "