Apartments in Worcestershire

"The hotel is in a great location on the river and the staff were extremely welcoming. I stopped in one of the cottages, the room needed a bit of TLC and some new furniture. The water didn't drain properly so you had to keep stopping the shower. The chair in the room had so many stains, I generally avoided it. The breakfast was great, but when you looked under the tables there was food on the floor and it wasn't from breakfast."

"Grounds need a lot of work. Wasn’t impressed when we had a group of 15 stay for dinner and drinks and we were yelled at because there was 1 dessert put on the table that no one wanted and therefore not willing to pay for. Also the tub in the bathroom is far too high to step into. Very dangerous. Food was good however. "

"Very friendly and helpful staff"

"Lovely grounds and building. The staff, especially Shabila, were welcoming. Shabila is relentless in ensuring that everything is satisfactory. We stayed on a Sunday and so it wasn’t busy and there was a relaxed atmosphere. Excellent evening meal and breakfast. We had a good price for the room, so it was excellent value for money. The only suggestion would be to look at the heating in the Pear Tree rooms. It was very hot. "

"Large priority. Plenty of parking. Nice amenities. Breakfast expensive for what it is . "

"Wonderful hotel. Clean room. The pool was great and nice and warm (just remember kids are only allowed at certain times)."

"Room very clean, bathroom could do with a makeover. Quiet "

"Food was lovely "

"Received an email a few days before our booking advising that the restaurant and bar were only open Monday to Saturday from 5pm to 8pm and only food was jacket potato with a variety of fillings. They did give details of 4 pubs/restaurants in the area. We decided to have a drink and give the jacket potatoes a go. There was no draught beer available just bottled beer. No soda water, was offered pellegrino instead. Jacket potato fillings were: curry sauce; cheese; baked beans; coleslaw; tuna; and something with chick peas. First choice of curry sauce turned out to be off the menu. Continental breakfast turned out to be fruit juice, tea/ coffee; a choice of 4 cereals and 1 1/2 slices of toast per person which arrived ready buttered and there was a choice of jam portions to go with it. All in all very disappointing, it felt like the place was being run down"