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"Excellent food, customer service, and overall experience."

"和風モダンの部屋だったのですが畳の上にベッド置いただけでベッドも小さくあまり寝られなかった。風呂はいいのですが、値段に合っていないと思いました。食事は普通に美味しいです。"

"Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area"

"A relaxing stay at this beautiful inn. I would strongly recommend this ryokan for others looking for great food and wonderful onsen!"

"夕食は新型コロナ対応でいっき出しですが美味です。(但し早く食べないとせっかくのお肉が冷えてしまいますので注意が必要)朝食も新型コロナ対応形式のバイキングでしたがこちらも美味。"

"Great ski-in-ski-out resort with fantastic hotel and ski staff. Newly renovated with great atmosphere and superb cleanliness."

"Water too hot"

"Everything was good and felt very nice but just one thing i felt uncomfortable was that there was no shower in the room. So guests need to go public spa when they want to take a small shower. …"