البحث عن فنادق بتصنيف 5 Star في جنوب كانكون من AED 783

"Great "

"We arrived having spent 7 days in Playa Mujeres, 1 day in Isla Mujeres and 3 days in Holbox. This was without doubt the worst hotel and biggest disappointment of the trip. The check in process was most unfriendly, no explanation of amenities or care for us as guests. We arrived at 2.40pm and could not check in, we were told to sit and wait in the lobby until 3. The rooms and the hotel in general are really really worn and outdated, certainly so far from the 5 star luxury it aims to claim. It was...

"I was disappointed with the check-in process. We arrived around 12:30 p.m., understanding that check-in is at 3:00 p.m., but after paying for incidentals, we were told a personal assistant would contact us with our room assignment—which never happened. I followed up twice and was given inaccurate wait times before ultimately having to find another staff member at 3:00 p.m. to complete check-in. Additionally, before receiving our room, we were directed to someone who claimed they would explain...

"Great experiences. New resort needs additional signage and sone service quirk to work out"

"We had a great 4 night trip to Haven for my Birthday. We upgraded to the Serenity Club Ocean Front and this was so worth it! The views were beautiful and we liked the patio and hot tub. The added amenities and upgraded service for the Serenity Club was well worth it. Our Butler, Gaby, took care of all of our dinner and spa reservations, and left a special birthday surprise in our room. We really enjoyed the Vistas and Tahani restaurants for breakfast. We spent time at all 3 pools and each had a...

"We come here year after year and it's always a "Perfect 10". The food is amazing, the facility is amazing, but most of all and our favorite part is, "The Staff", they are like family. We truly have a great friendship and relationship with them all. When we visit, it's like our second home away."

"Wonderful service!"

"Nuestra estancia en Secrets Maroma Beach Riviera Cancún fue simplemente espectacular. El resort es precioso, cuidado al detalle, con una playa increíble de arena blanca. Desde el primer momento se percibe una atención al cliente de alto nivel: todo el personal es amable, atento y siempre dispuesto a ayudarte con una sonrisa."

"Excelente todo"

"Wonderful stay! Will come back!! Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!! Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal Pool/Beach-it often felt like the resort was empty because there was no...

"Todo increíble!"

"Ok"