"Great hotel located across the street from Shinagawa station. "

"Nice staff, and great location. "

"Excellent accommodations and superior service."

"Good "

"When I stay in Shinagawa, I always choose a Prince Hotel to stay because they have high quality everything. This was an elegant hotel that had the Prince Hotel quality. "

"Great place but rooms don’t have air conditioning "

"The staff was amazing!!! We had to book with them as a last minute emergency due to a horrible stay at our initial hotel. We literally had to check out of the previous hotel at midnight and had no where to go. Luckily I was able to book a room with them for the next day till the end of our trip but had nowhere to stay for that night. The staff helped us find a close hotel for that night and held our luggage till we returned to check in. The rest of our trip was great because of the Shinjuku...

"Stayed here for access to the Shinkansen at Shinagawa. Very close to station and convenient. Room size was ok and comfortable. We left before breakfast. Would stay again for access to Shinagawa."