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"The room was poky and a bit musty, but the lounge and dining rooms were nice, with a lovely deck overlooking the Thames. That was the best part. It is a lovely walk along the river."

"Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️"

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"Nice hotel enjoyed my stay here"

"Stunning hotel in fabulous location. Hotwl staff were lovely snd nothing was too much trouble. The grounds were kept beautifully and are a real asset to the hotel. Close to Weybridge and Cobham, both areas offer a variety of places to eat out and other shops with a nice mix of usual High Street staples and independent shops and eateries. We would definitely return. "

"Excellent swimming pool and spa facilities and warm welcome from staff"

"Pre-booked dinner for 2000. On arrival at hotel at 1830 nothing known. Only available table was 1845 so went straight to dinner. All evening there were empty tables near me so I could easily have had a later booking. When I went up to my room reported this to reception. Was promised a response. Nothing heard. Frequently stay at this hotel."

"Yes they were courteous."

"Wasn’t working"

"Good but needs updating, staff friendly. A small bar with good selection. Shower very poor in my room. Needs refurb. Would stay again very convenient location. "

"Nice place"

"Great hotel and pub"

"Great stay. Friendly staff & good food/ bar offer. Will return"

"All so very helpful in every way possible "

"Lovely large clean room, very helpful staff, great breakfast, and overall a great stay."

"Ther was no one there. Could not get in."

"Always welcoming staff and the food is exceptional "

"Clean hotel, good location. Only down sides are the on site parking is no longer free and the matress is a little hard for my liking."