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"Awful place, did not even stop!"

"This hotel is basically student accommodation, running and shouting down the hall ways around midnight. Eventually moved room after initially being told hotel was full to then be told "my bad" we have another room."

"There were 2 draft lagers on display. Only 1 was working and within an hour the other one wasn’t working. "

"While in London, I left a bag of medicine in the lobby. I called several times tipi the MAIN number and got dumped into voicemai every time! That’s preposterous for a hotel that charges so much and,frankly, sells itself as business friendly. Even the Chelsea football club stays there prior to matches. Even calls to room service are frequently never answered. I e been going there several times a year since the mid-90s. It has slid downhill from a true five star as an original Conrad Hilton...

"The location for us was great as we were visiting Wimbledon - only 4 stops, facilities and hotel as you would expect, had to call reception once and the duty manager was very helpful"

"Besides coffee and sugar plis an sachet de cream… And is nesesary an fridge. Or ice in corridors"

"Everything was wonderful! Will stay again when back to London."

"Room was too hot because of the weather. Couldn’t sleep."

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"Room was great very comfy bed and amenities location, staff and food were great also a great coffee from the bar the only thing that let down the stay was the shower it was very weak and not the best"

"Lovely hotel close to the Tube and great restaurants."

"Quiet location close to tube Nice interior Helpful staff"

"Excelentes instalaciones , muy bien ubicado, a una cuadra de la estación victoria. La atención de su personal fue maravillosa. Muy recomendable"

"Great hotel. Location perfect for our visit. All staff friendly and welcoming. Room very comfortable."

"Room was clean"

"Great location. Walkable. A bit noisy due to traffic. I would stay here again."

"a"

"The air conditioning was ice cold which was welcome with the heatwave happening in the UK. The staff were attentive and friendly. Will definitely stay next time we are in London."