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The Pavilion Hotel

2.5 star property
The Pavilion Hotel's attentive multilingual staff offers a relaxing base near Hyde Park, with Marble Arch and Baker Street attractions nearby.

Choose dates to view prices

The Pavilion Hotel, near Hyde Park, offers practical amenities like in-room WiFi and self parking. Multilingual staff assist with area navigation and luggage storage. Marble Arch and Baker Street are easily accessible for exploration.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Double or Twin Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room Annex

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room Annex

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, The Pavilion Hotel is near a metro station. Oxford Street and Marylebone High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Edgware Road (Circle Line) Underground Station is 5 minutes by foot and Edgware Road (Bakerloo) Underground Station is 5 minutes. Visit our London travel guide
Map
34-36 Sussex Gardens, London, England, W2 1UL

What's nearby

  • Hyde Park
    Hyde Park
    8 min walk - 0.7 km
  • Kensington Gardens
    Kensington Gardens
    9 min walk - 0.8 km
  • Paddington Central
    Paddington Central
    10 min walk - 0.9 km
  • Marble Arch
    Marble Arch
    11 min walk - 0.9 km
  • The Grosvenor Victoria Casino London
    2 min walk - 0.2 km

Getting around

  • Edgware Road (Circle Line) Underground Station
    5 min walk
  • London Paddington Station
    7 min walk
  • London City Airport (LCY)
    61 min drive

Restaurants

  • The Hijazi Corner
    2 min walk
  • Executive Lounge Hilton
    3 min walk
  • Bow Bar
    3 min walk
  • Fatoush
    2 min walk
  • McDonald's
    3 min walk

About this property

The Pavilion Hotel

Hotel near Hyde Park
Close to Marble Arch and Marylebone High Street, The Pavilion Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • Multilingual staff, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Pavilion Hotel London
Pavilion London
Pavilion Hotel London, England
The Pavilion Hotel Hotel
The Pavilion Hotel London
The Pavilion Hotel Hotel London

Frequently asked questions

Is The Pavilion Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at The Pavilion Hotel?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at The Pavilion Hotel?

Check-out is at 11:00 AM.

Where is The Pavilion Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park, Marble Arch, and Kensington Gardens. Oxford Street and Regent's Park are also within 1 mi (2 km). Edgware Road (Circle Line) Underground Station is 5 minutes by foot and Edgware Road (Bakerloo) Underground Station is 5 minutes.

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Reviews

The Pavilion Hotel Reviews

6.8

7.0

Cleanliness

7.8

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 88 out of 396 reviews
Rating 8 - Good. 125 out of 396 reviews
Rating 6 - Okay. 71 out of 396 reviews
Rating 4 - Poor. 56 out of 396 reviews
Rating 2 - Terrible. 56 out of 396 reviews

Reviews

Verified

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When we arrived they told us that the fire alarm got off so we had to use their sister location... I think that was just them overbooking the building and trying to cover it.. Luckilly once we were able to get to the room that we were supposed to be in, we were really satisfied with everything.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Careful.

I had booked the hotel yet there was a note on the door to go next door to sign in. That hotel “ the four stars” only took cash and the put me in a basement minimalist room. Nothing than the image of the Pavilon hotel I booked. I really don’t know what happened but I left disgusted and disappointed. They did not offer refunds or explain why I was not put in the room that I booked. Seemed like a scam.
Room I ended up with.
Room I booked on line.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Kristian

Liked: Cleanliness, staff & service, room comfort

Small and simple but cozy

The room we got was called ”Enter the dragon”. It was very small but the interior made it warm and cozy. It’s not a high standard hotel but the interior added some mystique. Felt like being in a Harry Potter setting.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Leanne

Disliked: Property conditions & facilities, room comfort

Old or boutiqe

There was a very strange smell when 1st entering room stains on covers and curtains The bed was hard on one side and wooden frame was higher than matress The gentalman on reception was lovely and vert helpful. Location is amazing for hyde park
Stayed 1 night in Nov 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quirky place

Stayed here to attende a show. Good location, not far from tube line. Lovely quirky rooms. Check in was lengthy as no one in reception or answering phones. Worried about security with keys left unattended. Was hurried out of the room as soon as checkout time was being reached. Would stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was ok, a bed for the night. Hot water was scolding hot, no milk for your tea or coffee, the mattress was just like one from a fold up bed your grandma used to have in the 80's. It was t-shirt weather so it was still warm enough at night. The hotel looked traditional to its era, then you went into your room and it had Lawrence Llewellyn Bowen from changing rooms written all over it!!
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival you are directed to another property 3 doors down. There are only 3 rooms and decorated poorly, not as advertised. Staff were friendly but you are definitely not getting what you paid for, a little false advertising I think!! They explained that there were "fire safety issues at the other hotel ...but looking at the reviews this is one of many excuses.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

thomas

Disliked: Staff & service, amenities, property conditions & facilities
Very basic room , very dated decor . Minimal facilities .
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic break at The Pavilion. This quirky hotel is in a great location for tubes/buses and you cannot fault the cleanliness or ambience of this little gem of a hotel.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here Ever.

It’s wasn’t even the hotel that I booked. It was in a different one altogether and they called it an annex. Mould on the walls stained linen. Terrible experience. Also threatened to cancel my booking if I didn’t go and get cash to pay. Unbelievable, Hotel.com remove them from your portfolio. The list goes on as to how horrible it was. I was unimaginable how bad. Avoid avoid avoid.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was awful. Staff attitude was terrible. Was told to rebook on another website while stood at the check in desk, as they said their card machine wasnt working. Was told 'things happen, people die' when i questioned why it didnt work and they wanted cash in central london. Room was in another hotel to the one booked. Mould on the ceiling in the shower, limescale on the shower head. Hotel we were in was a cheaper rate than the one we booked. 2 single beds pushed together. Window fastenings were broken. Felt like they were trying to pull a dodgy deal with demanding cash.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was awful, I was told I could pay at the hotel, and was then told the card machine didnt work and I had to pay cash. I was told 'things happen, people die' when I questioned this. I then had to rebook, at reception, through another website so that payment could be taken online before we could check in. The room was 2 single beds pushed together, the room was in a different hotel to what I booked, that had cheaper prices quoted on the wall, mould on the shower ceiling, windows that had broken clasps, the shower head could do with being descaled. But to be honest, it was the checkin that ruined it completely. It felt like some dodgy deal was trying to be pulled and the attitude that we were treated with was awful. Most disappointing, for what looks like an amazing hotel.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Very unique Bohemian style hotel - usually stay in a bland corporate type - it certainly isn’t one of these - it definitely has a style which I was pleasantly surprised I enjoyed When asked I never normally have much to say on the hotel but I do on The Pavilion and will happily recommend it
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, ideal location

Always a great place to stay. Only 1 night each time but ideal for solo travellers. No frills but clean, comfortable and friendly staff. Hotel is 5 min walk from underground station that is direct ride into most visitors’ destinations.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

JRH Young

Liked: Cleanliness
Disliked: Room comfort

Uncomfortable bed

Most uncomfortable bed I have ever slept in. Just as well I was knackered or I probably wouldn't have slept at all. I could feel every spring in what passed for a mattress.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All good, great.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Leo

Liked: Staff & service, property conditions & facilities
staff were nice no issues at all
Stayed 1 night in Jul 2023
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service
lots of athosphere, great pricing, had a bed and shower and a good nights sleep. added a pleasent surprise by great service and athmosphere!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Yvonne

Disliked: Room comfort

Poor sleep

The hotel is as per the website, eccentric and unique. My dissapointment came from my poor sleep due to the condition of the mattress. Springs were popping out everywhere, it was very hard and uncomfortable everytime i moved it woke me up. All in all a poor nights sleep, please invest in some new quality mattresses.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Graeme

Disliked: Staff & service, property conditions & facilities, room comfort

Just a room on a busy weekend

The welcome was a hello, fill in a form and required to pay in advance. Shown over to another hotel and the desk to collect the key. The room was downstairs, dark and not large for a double (could only get into the bed on one side), it was more of a single with a double bed. No details for the wifi, no hairdryer and no breakfast. Also not really impressed with the decor, although it is their selling point.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Hyde park
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Hamidreza

Liked: Staff & service
Disliked: Property conditions & facilities
The boiler was not working in the first night. There are not any bath room stuff shampoo and soap and hair dryer and ironing.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

A little gem, brilliantly situated 10 minute walk from Hyde Park. We stayed in the annexe to the hotel a couple of doors up. Great decor. Staff were friendly and really helpful. Would definitely stay again.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Handy for P!nk concert

Cannot fault the staff or cleanliness. I had a single room,my private bathroom was on the floor below but room had a sink in it. I liked handing the keys back in whenever I went out,saves worrying about losing them. My balcony doors had been painted shut so the reception guy had to force them open with a screwdriver,neither sink in my bedroom or bathroom had a plug,went to the loo after coming back from P!nk,bulb had blown so had to use my torch on my phone. Bed was so uncomfortable and squeaky,I didn't sleep,I could hear next doors bed squeak whenever they moved too. Location was perfect,I'm just glad I used my hotels.com reward towards it so I only had to pay about half. I'd have begrudged paying more
Stayed 1 night in Jun 2023