"Vi ble møtt av ei veldig hyggelig og serviceinnstilt dame i skranken da vi ankom, og alt personalet vi var i kontakt med var like positive og hjelpsomme. Vi sov på firemannsrom (1 stor, deilig dobbeltseng og 1 litt sliten sovesofa). Stort rom og et praktisk tekjøkken. Litt utdatert og slitent interiør, men rent og greit. Bra plassering. Alt i alt et godt inntrykk og et fint opphold, og vi hadde bodd her igjen."

"The Grange Lancaster was shut and we had no information about this on the website. On arrival, the only information was a tiny notice on the entrance of the hotel redirecting us to another of the grange hotels. On arrival at that hotel, there was no record of our booking and was directed to a third hotel within the chain. We spent over an hour after a long journey trying to check in. We were finally given a room with the bedside lamps dangling off the wall and a very filthy carpet. It was a...

"We were bumped by the Grange Blooms hotel into their less attractive but nearby sister hotel, the Grange Whitehall. Great location, but a very average hotel, falling apart a bit."