Find Hotels with Hot Tubs in Avenida Tulum

"Cleanliness, friendly staff, location and variety of options for all ages "

"My only complaint is the resort does not serve top shelf alcohol."

"Staff is good "

"Everything was excellent from staff to food to customer service except for the pricing of the merchandise in general and the gift store. I totally got that prices are higher since it’s based in the resorts however personal care items such as sunscreen, lotions and shampoos were overly priced. Get ready to pay five times more for items like that. Other than that, it was an excellent experience for us and we will definitely go back to this resorts"

"The property itself is not as huge but it was perfect for us and the kids. They offered fun activities and even my 8 and 16 year old enjoyed it. The food was great!! I love the mexican culture so to me it was amazing "

"It was special and great stay! I felt lucky to get very personalized service and staff to celebrate my birthday with me every place I get in with a gift to my room as well! Every corner in the property is super clean and there are amazing live activities all the time. Super safe, friendly staff, real all inclusive and relaxing (except that raccoons being around sometimes might add some level of suspense haha) If there is more than 5 stars I would rate higher ;) "

"Buena atención "

"This resort was a shock to my senses. The Sunrise rooms are standard. We had the family room which is two rooms attached by the door in the middle. We didn’t spend more time on the room but the resort itself was great. The ice cream shops, the golf carts and the staff was great. Drinks were awesome, my kids loved the playroom soooo much they wanted to go before we left the day of. Spa service at the Golf Course was very relaxing and the Awe Princess spa was soooo cuuuttteee. My 4yr old got a facial, mani, pedi and was in a cute little robe. Absolutely looking forward to my next trip back because I didn’t get to do enough."

"The staff and amenities were fantastic. We've stayed at another Excellence resort previously, it was nice, but our stay at Playa Mujeres rivals Sandals in the food and hotel features. The staff was great and just did everything they could to make you have a wonderful stay. Can't wait to book again in the future!"