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"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Breakfast was amazing! Staff was so polite and helpful and pleasant to talk to too. Great stay and so close and convenient to everythjnv. My best stay on a 2 week trip! "

"I think I got unlucky with the room is all. Air con didn’t work, no shampoo, not very clean, big stain on a wall, hairdryer sounded dangerous and was in dire need of replacing and the phone wasn’t answered when I tried o report and get help. Hotel was fully booked due to The Greatest Showman press night that I was attending and working at so I guess everyone was busy. "

"Hotel was lovely modern but with an old school twist. Pianist in the bar, silverware on the breakfast tables and impeccable service by the wonderful staff. Enjoyed our stay, lovely waterfront position. Great food in the river Grille and fabulous cocktails on Ricks. "

"Exactly stay "

"Always a lovely stay in this wonderful hotel. Nice staff and great food "

"Hotel was fantastic. I would highly recommend it."

"Overall very good location, staff and free parking. "

"The staff really made this stay special… particularly the restaurant staff. We arrived and had no trouble parking - I think if busier it could be an issue. The check in was smooth and the receptionist were really helpful. The room was lovely - the hotel and the grounds are stunning. Food was exceptional as was the service. Will definitely look to stay again! "