"Great location and spotlessly clean."

"The hotel is very nice, and it is located in great part of town near the Tower of London. We booked a junior suite. The room was very roomy and comfortable. We had a significant issue with water pressure which resulted in the toilet not flushing and poor water flow in the shower. After two visits from maintenance and one more complete, we asked to change rooms. Unfortunately, there were no rooms available. So, for the inconvenience, we were refunded the upgrade to the suite. And, we were able to...