Chalets in Caribbean

"Absolutely amazing staff. Everyone was so sweet and helpful. Our main cleaning staff was phenomenal. I’m a stickler for details and they met all of them! Love this place will absolutely recommend it to anyone!!!"

"Room was not clean and run down. We could not book dinner before we arrived and then it was all full. I was not impressed. The beach was pretty "

"Overall it was good, but attention to detail could be better. We are a family of 4 in a double room city view and there were only 2 towels and not enough hangers. We had to ask for a hair dryer even though it was listed. There aren't enough towel bars,very little space to hang things and the shower isn't functional - using it floods the bathroom. Some staff were nice, but others were impatient and not very helpful when we asked for restaurant or sightseeing recommendations. Service room didn't work pretty well, more than 2 hours waiting for a muffin that never came. "

"Clean room wasn’t helpful when trying to get change. Great location. "

"Had great time Family of 4 with 2 kids Amazing place to spend time "

"Beautiful property "

"There are 2 buildings for this hotel. If the room lists garden view it is in a building that is 2.5⭐️ but definitely not 4.5⭐️. The garden building needs renovations. The restaurant was nice and most of the staff in the hotel were nice. Beware that if you play in the casino and exchange dollars for pesos, they will only exchange from pesos to USD the amount that you exchanged to play. The other winnings will be given to you in pesos. The room service dining took 2 hours to be delivered to the room. And upon delivery the fries were cold. "

"Pool was great. Location to"

"Super friendly stuff. The room location was perfect: right next to the pool and the beach, walking distance to shopping center and Downtown. The food is amazing! We truly had a great time!"