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"Bueno"

"Great location, friendly staff, great food."

"Take the 703 from the airport. Stops right at the door to and from terminal 5. "

"Great breakfast, clean room, shame the spa facilities were out of order no mention of this upon booking and was on of the main reasons for booking "

"Good location and clean"

"Normal level of service provided "

"Clean today just dated in places "

"Breakfast was not great. "

"All facilities were excellent, staff excellent and the buffet breakfast was the best I’ve had and I’ve had a few, highly recommend!"

"The location couldn't be better, right opposite the castle. The building is old and interesting, but the plumbing is very loud!"

"The bed was far too hard"

"Renovation currently going on. Otherwise the hotel Staff was Wonderful. Location is Amazing. It is steps from Windsor Castle. Plenty of Restaurants are steps away outside the hotel. Yes! We will definitely stay there again. Thank you Staff at Castle hotel, you made our stay lovely. Tim L."

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"An excellent country house hotel and spa with great food, friendly and professional service and lovely grounds."

"Helpful staff"

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"Breakfast fresh but no eggs or french toast. Car parking awful. I was told I should have prebooked but never told of this. Had to park dangerously to find where car park entrance was. Not very pleasant."

"The property itself has no issues. Great convenient location and very clean. The room was well laid out. "

"A historic hotel set within the most stunning of surroundings. Friendly staff made our stay very enjoyable, dining in the main restaurant was somewhat disappointing however."