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"Had issue with people using drugs in the parking area and constant banging from the upper floors. The staff were great and tried to address our concerns. Would stay here again!"

"All good "

"Parking was very limited. Spaces were being used by Parking Company and not available to the guests. Property is inadequate for modern use."

"Not very clean, cleaners definitely need to clean rooms properly "

"Enjoyable stay "

"Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. "

"Not great"

"Location is perfect for exploring Windsor/Eton . Setting on the Thames is lovely."

"The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. "

"The staff was extremely helpful and friendly"

"Terrible experience neighbour knocking on thin walls no tv or music but still caused upset in stay as walked into room once knocked door and asked when leaving hotel? Everyone paid for room invasion of privacy and I’m single mum with 6 yr old in room. No security or cameras to verify just friend few doors away called reception."

"Brilliant breakfast selection. Nice, clean hotel with good facilities "

"The hotel was being renovated, so the reception area was moved to the back of the property and our room was on an upper floor in a part of the hotel without a lift - a challenge with luggage. That said, the staff were attentive and helpful and the room was clean and comfortable. "

"Staff were lovely and breakfast was well cooked. Surprised it was a buffet breakfast. We had a really good rate so absolutely no complaints. It was starting to look a little tired, with build up in the corners of the bathroom around the shower, and chips in the walls and paintwork of our room. The view on the top floor is lovely and made for a nice touch to visiting family where I’d originally grown up."

"The room was clean and spacious enough. The shower gel was empty, (not life threatening just annoying) as we didn’t want to unpack our toiletries from our flight as we were flying again in the early am. We had dinner at a pub nearby (walking distance) and ordered dessert at the bar to bring to our room. The dessert took nearly an hour, and they brought the wrong thing. Again- not a huge deal, but 45 min to deliver the wrong items is bizarre. The staff was kind enough, and we didn’t complain...

"Excellent all round "

"The hotel was clean, the room well equipped and the staff were all very friendly and efficient. The only criticism we had was the food in the restaurant, whilst very nice, was not the fine dining experience we were hoping for. The menu, which includes burgers and fish & chips, didn’t reflect the surroundings of the dining room."

"The breakfast was ok but not the best."

"Nice hotel, comfy bed, clean rooms. Only improver would be more space at Breakfast. We had to share tables with other guests, also has only 1 small toaster which everyone had to queue for "

"We stayed here for our wedding anniversary and from booking to departure, I couldn’t ask for any more. The staff added personal touches and were very attentive. Would highly recommend the Butler’s tour for a background into the history of this amazing house "