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"The room was very dated. We were told all the family rooms are like that. Chairs in the restaurant also needed some maintenance and cleaning."

"Very accommodating...Clean room & yummy breakfast. Staff are all nice and helpful for all our journey..Thank you"

"The hotel is lovely, in a great location. Guests can use the pool and other things. Lots of outside seating in the lovely weather. No air con, so it was quite warm in the room but it was 30 degrees and they did provide a fan so not complaining about that. Our room didn’t have a fridge which was the only downside but not too much of an issue. Overall, our stay was lovely."

"While the staff did their best to help us. We had to change rooms at 2;30am after coming back from a gig at Wembley. The bed was like a rock. TV was damaged. The chair was broken and the air conditioner didn’t work."

"The room and corridors were hot. The fan in room made a terrible noise. I had to ask to change it. I had ask for a mini fridge in room there was no fridge. I had get door security card changed 4 times. Every time I returned to room cards did not work. The beds were not made up each day. I asked them to but they pretended by just straightening sheet. It could be great a great location a great old pub but no attention to detail at all which showed lack of management when I asked about they...

"It was convenient for Heathrow Terminal 5. Bus service was excellent."

"The staff were genuinely warm and helpful which helped promote a positive environment. The decor was stunning and quirky which I can appreciate isn't for everyone but is definitely my thing. There's also free parking which is a bonus and the pool area was scenic."

"Excellent hotel, stay for my birthday, great personal touches. An excellent location with parking and a clean, comfortable and stylish room, enjoyed afternoon tea in the new restaurant Penningtons and a drink in the bar, would definitely recommend and stay again. Thankyou to the Castle Hotel for a special Birthday stay."

"The breakfast was great!! Lots of options, many hot items available. Exterior of property could use some upgrades, but the room was clean. Great option for airport access. The 703 bus will take you there from across the street for £3 instead of the £55 for a taxi."

"Really good staff and experience the ground were beautiful and it was like being transported in time with an essence of modern sprinkled all over"

"Gluten free options"

"Gorgeous place with wonderfully helpful staff and excellent food!"