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"Excellent apart from pool/spa closed for refurbishment at the moment."

"Lean and quiet"

"Staff were really friendly and helpful"

"Normal level of service provided "

"Clean today just dated in places "

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon,...

"What a lovely clean lodge, and my grandson was kept occupied with the man play areas and Lego stations. The staff were very friendly and helpful. We will be returning 💖"

"The staff at check in were extremely helpful and frie dly. The room was clean and very dark, although there was plenty of lighting, it was subdued. It was impractical having to walk all the way round the bed to wash your hands after using the toilet. Having a small sink in with the toilet would have been more convenient and sanitary."

"The bed was far too hard"

"I reguarly stay here before returning home flying from Terminal 5,it is only 20 minutes in a taxi. The Hotel is extremely well located and all of the Staff are always very helpful"

"Excellent staff, obviously well trained and managed. "

"Not applicable as only used the bedroom"

"Checked in hotel as a recommendation from friends who had stayed there before. We stayed 1 night. The next morning we needed to shower and leave early and had no hot water in the shower. We had hot water in the sink basin but nothing in the shower. When we told the reception as we were checking out, he said you should have dialed 0 but the time taken to correct it wouldn’t have been possible due to having showered already and we were checking out. Hotel was going through a major renovation also...

"Had a great view. The breakfast was decent as well."

"An excellent country house hotel and spa with great food, friendly and professional service and lovely grounds."

"Helpful staff"

"Breakfast fresh but no eggs or french toast. Car parking awful. I was told I should have prebooked but never told of this. Had to park dangerously to find where car park entrance was. Not very pleasant."

"The breakfast was average with good value. My TV remotes battery was low and I could not use the TV. The staff came up with a replacement with new batteries. A shower conditioner was empty. beter review is required of all amenities prior to making public. Not sure if I would recommend."

"Room was quite small but it was nice, bar and breakfast areas are really nice. The staff are lovely, disappointed with the pool and spa area, was expecting it to be better. "

"A historic hotel set within the most stunning of surroundings. Friendly staff made our stay very enjoyable, dining in the main restaurant was somewhat disappointing however."