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"The history, size and decor of the rooms were outstanding"

"Had a lovely time away with my friend Barbara for her 88 th birthday celebrations x had the evening meal which was great and a very good wine list x we enjoyed a good breakfast x third time we’ve stayed there there and would highly recommend the hotel x "

"Great stay, comfy bed."

"We were very impressed with the overall hotel, the staff and the architecture. The food was really good for lunch and dinner. For lunch, we sat at the bar and was served by Kaitlyn, who was very polite, helpful and professional. All your staff was very polite and helpful, but Kaitlyn was particularly good at it. Next time we’re in Liverpool will be sure to stay at this hotel, without fail!"

"Very good"

"Lovely hotel. Rooms clean with plenty of space. Staff really helpful and friendly. Would definitely return when visiting chester. "

"Staff were very friendly and the hotel was designed beautifully . The food was also good at the bar . Will definitely visit again ."

"Excellent location for Albert docks. Nice room but no fridge. Breakfast mediocre. I would stay again but wont bother with the breakfast"

"Great location."

"Room was nice enough but not practical ..... lighting was poor, there were no bedside cabinets, there was no dressing table, there was one easy chair and one stool (it was a double room so why not two chairs) bath/shower not guest friendly, the bath plug/drain did not drain properly which resulted in my having to stand in very hot scalding water for my shower and getting bright red feet as a result, there was no toilet brush either which is a basic hygiene matter. Bar etc was comfortable enough...

"Staff were very helpful, friendly and made every effort to assist. Clean hotel , comfortable, and quiet despite being very convenient to the city center."

"Uistekend verblijf gehad. Zeer centraal. Ondanks midden in de stad dankzij zeer goede isolatie geen enkel geluidsniveau van de straat. Zeer vriendelijk en behulpzaam personeel. Echt een aanrader. Parkeergarage vlakbij met.heel goede korting van het hotel bij vooraf reserveren."

"Shop are nearby and the room was clean and staff were good"

"Great location, within walking distance of everything, friendly staff and very comfortable rooms"

"We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive."

"While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again"

"Excellent hotel, right in the centre of Chester. Lovely spacious room. Would stay here again."

"Lovely clean room. Comfortable beds . Complimentary tea and coffee, tv, hairdryer etc. Excellent self service breakfast, plenty of choice to suit all tastes. No noise from the neighbours thankfully. Occasionally heard sirens from the street as it is close to a police station. But all in all a very pleasant stay and would definitely visit again."

"We couldn’t come because my wife was sick if possible can we reschedule"

"Clean room"