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"We had a fantastic stay and very impressed with how friendly the staff were and the size and comfort of our room."

"On arrival staff were very professional, we arrived early and could park and return later, no trouble at all. On site parking is very important and was safe and reasonably priced. The room was basic but very clean and tidy And all we required. All staff I encountered were very professional and polite, nothing too much trouble. The breakfast was all we required, cereal, fruit yoghurt etc full english, toast etc. The best thing about breakfast for me was that unlike other hotels we have stayed at...

"Convient place"

"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...

"Clean room, central location."

"Great place to stay in Liverpool with friendly staff and clean, tidy room."

"Cheap n cheerful was a lovely break, breakfast was top quality, lots of options. Lovely bar areas, and Happy Hour 12-7 was perfect."

"Very grand Couldn’t fault anything first time we have stayed good was also excellent Will be back"

"Excellent location and a nice hotel"

"Staff was really friendly, room was spacious and very clean. Locwas excellent"

"Staff were very helpful but team weee over run when golfing group arrived and dinner service was slow and confused. It was not clear about the additional charges for the spa, or the large range of prices offered depending on time of day. Again the staff were helpful but I was surprised at the choice of a male cleaner in the female changing rooms at the start of the session …. Again not a reflection of the staff. The spa had seen better days, hot tub was ice cold and sauna wasn’t working. The...

"The hotel has a distinctive character which makes it unique. Its location is great, the staff was very helpful and my room large, comfortable and nicely furnished. I had dinner and breakfast at the North Sixty4 restaurant in the hotel. The food was good, and the only thing that was unacceptable and put a definite stain on my stay is that I ordered a glass of white wine with my dinner, and the wine I was given was watered down."

"Everything about our stay was perfect. Breakfast and dinner in the restaurant was delicious. Clean and comfortable room and bed. Used the pool facilities, great jacuzzi! Overall a great place to stay, would recommend!!"

"Restraint service very slow, forgot drinks order. Beer cloudy, waiter changed it , but got charged for replacement. Menue not very extensive, but good O.K."

"Quick to check in, staff FAB, value for money for city centre"

"Everything was clean and comfortable and staff friendly and helpful. The breakfast was great and because I was veggie I was offered perfectly poached eggs and hot porridge. If I needed to stay in Chester again I would stay here again. Just sad I could t make use of the facilities"