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"Fabulous from check in to check out. I stayed one night, midweek. I made use of the spa, which was absolutely gorgeous. Staff were so friendly and helpful. The lady at check-in was so warm and welcoming. Room has everything you need including fridge with complementary water, coffee machine, hairdryer, and toiletries. Cannot wait to stay again"

"Yes"

"A convenient location near the center of Liverpool. The room was very clean but small, which didn’t matter to me as a single traveler but for two it could be an issue. There’s no parking, which seems a common occurrence with many hotels in the UK. But they did have a parking arrangement and a discount available at a close by parking garage. All in all the stay was pleasant and again as a single traveler would stay there again"

"Very friendly staff and clean room. I love the lounge area. Great to chill with a coffee."

"Rooms were nice and were clean. Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business. 2) There were no vegan main meals on the menu which is disappointing."

"bar had a good selection but closed quite early for me "

"Excellent stay"

"The romm was of good size with views across the city towards the docks. "

"Room was really nice food was good and bar was excellent 👍 definitely stay here again staff were amazing overall really happy 😊"

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Really lovely hotel, amazing staff & enjoyed the restaurant too. The location is very convenient."

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Great old hotel, sadly now deteriorating. Staff in restaurants very surly and rude. Reception staff very helpful and manager doing a good job."

"It was a lovely place full of Beatles memorable moments. Hotel location was great.Room was clean. It has a 24hours front desk. I highly recommended it"

"Hotel was very clean and room was very spacious. Was a 20 min walk to the centre. Would recommend."

"Great"

"Not enough lift facilities at the premises"

"The apartment was a very good stay. It was spacious and as described. The location on a pedestrian only street is great and I loved the shower. The bed was fairly comfortable but not the best I had had on my trip."

"Showing its age, needs renovation."