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"The hotel was lovely staff was very friendly and the food in Stanley bar was well presented and steak was cooked just right 👍"

"Spa was wonderful. Room was small but adequate. This is an old industrial building that has been converted. This has pros and cons. The pros are that it is atmospheric. The cons are that it lacks modern amenities such as air con. But overall - very good value and I would stay again."

"Beautiful hotel in the heart of Liverpool. Friendly staff . Fantastic bar area for cocktails before heading out into town . Looking forward to returning to hotel for longer stay ."

"Some excellent, friendly, and helpful staff."

"Loved the staff…..Maria, Hannah and Jess were so helpful and personable. Happy hour great, location amazing. From the USA and I’d comeback in a heartbeat. Had a lovely time!"

"Only dated a couple of nights but comfortable room and bed"

"I had a great time at this hotel because the room was clean and the staff was great. The hotel is situated at the right location that is very close to stores and restaurants. I really enjoyed my stay at this hotel. I would highly recommend it."

"Run down, tired and wholly disappointing. Staff clearly too much to do so no time to attend to visitors needs. Breakfast shambolic, overcrowded and poor quality. Thankfully I was able to be entertained by the wonderful city and chose, after the first day to get up and out early and return late to sleep."

"Lovely spa hotel"

"Loved the decor, everywhere was so clean, staff polite, the evening mean and breakfast was excellent. Can’t fault anything"

"A great stay, great location and lovely friendly staff"

"Room was clean service was good ideal place to stay very close to all amenities"

"Best place to stay not the cheapest but the best been there about 8 times in the last 4 year"

"I think breakfast was a bit of a let down, the continental side of the breakfast could have been better, and the cooked breakfast should have been all you can eat. The room was alright, we had WiFi, and the bathroom was clean as it should be. The car park was value for money, the ambience of the hotel was welcoming and very nice. The location was great not far from the centre of town. Plenty of restaurants and bars."

"Walking distance of the restaurant that we had booked Huge, very comfortable bed Good cooked to order breakfast Helpful reception staff Luggage storage after checkout The balcony Very basic compared to other 4 star hotels that we have stayed in in Liverpool, bathrobes, however, no bottles of water, shower cap, tissues, conditioner No welcome drinks/ cocktails on check in Only sufficient towels for one person when there was 2 of us The panels between rooms on the balcony were missing on...

"Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,"

"Very clean room and bathroom, full length anti slip mat for the bath. Excellent tea could have done with more on the room. Hotel close to town centre and easy to find. Advise that you patk in the car park under the hotel, entrance is before the hotel car park entrance. Pool, sauna clean and relaxing environment"

"Location is ideal"