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"Very pleasant and helpful staff. Excellent location."

"This was a great location centered in the middle of everything you needed. Helpful staff. Glad we made the stop before Edinburgh. Fun little town."

"Good"

"Clean + friendly staff + good for families "

"Central location"

"great location and nice quality as Malmaison always is, not all that keen on the rooftop restaurant though"

"Was able to check in early which was a bonus. Breakfast was lovely and plentiful. Reception area spacious , clean and tidy. A lot of staff on hand to help. Location slightly abit too far from the centre if walking in and out frequently. 15 mins from Centre. 22 min from station ( however bus stop outside hotel which helps) We had a room on the 4th floor which was adequate in size, and noise from other rooms and corridor minimal. Drinks prices from hotel bar very reasonable."

"I stayed for 2 nights,My room,29 was in need of updating and damp marks on ceiling and paint scratches on walls furniture very worn and in need of a touch of paint.Bed was comfortable and breakfast staff vey helpful and friendly."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Loved it!! Amazing location!! Awesome shower and room for 4."

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"Unique rooms and friendly staff made it more than a pleasant stay, hotel was spotless and very nicely designed all throughout"

"The hotel was very clean and well maintained throughout. The food was good, and the staff were extremely friendly, helpful and welcoming. Overall, we had a very pleasant and enjoyable stay and would happily recommend this hotel to others."

"Great stay and a great location for wandering into York."