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"Clean + friendly staff + good for families "

"This beautiful old building is such a lovely place to stay in York. The staff can’t do enough for you and the bedrooms are well equipped and very comfortable. The location for the Train station is perfect and It’s just a short walk into the city. Would highly recommend. "

"Great hotel, great location for the Shambles and restaurants and bars. Friendly staff, nice big room. "

"Lovely hotel and the staff were lovely. Our Room was nice, but sadly the bathroom was terrible. If you went for a shower the bath would fill with water because the plug was stuck closed and the door handle to the bathroom was falling off. "

"Best hotel we have stayed in in the UK. First class. Best staff ever."

"Reception staff CV compared to other staff were not particularly welcoming or helpful. But overall we had a really good experience"

"gr8"

"Was a little small very tidy and everything to hand x did have strong smell off dogs x but lovley location x"

"The staff were fantastic and friendly and the hotel was absolutely gorgeous and had everything we needed for our stay"

"Good central location. Lots of restaurants and shops nearby. Room was clean I found the bed a little uncomfortable. Small bathroom. "

"Yes"

"Excellent family run hotel. Staff were friendly and helpful. Breakfast was cooked individually when ordered and not pre cooked left to dry out on the side. Only five minutes from the Minster so easy to come and go. Would thoroughly recommend."

"The bus stop right outside takes you in to York which was very handy and we were able to leave our car on the hotel car park all day. "

"Lovely, central to everything"

"We didn't receive a particularly warm welcome on arrival but bar and breakfast staff were friendly and helpful. The bedroom was basic but fine for a short stay and the bed was comfortable. However, the noise from the streets outside (all night) affected our sleep. "

"A picture can tell a thousand lies. The staff were cold and non committal. The room was worn and had an odour. I paid extra for a balcony and had a view of a parking lot and a dumpster(skip). Definitely not worth the money. I also had to pay £15 for the parking. There are far better options in York "

"Buena atención del personal. Buen desayuno, muy variado. Mejoraría el café. Habitación correcta. Linda. Buena ducha. No debería promocionar que tiene estacionamiento porque no tiene. Hay que estacionar a una cuadra y las 24 hs están £27. Nos permitieron dejar las valijas sin problema. Check in después de las 21 hs sin problemas. Muy buena ubicación."

"The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly. "

"Not interested in shopping and had no need of gym having explored York on foot around 7 miles each day"