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"Perfect for the airport"

"All good - apart from very poor air con, so the room was overheated. Unfortunately no opening windows, so this was pretty unpleasant."

"Great stay at Novotel Stanstead. Close to the airport with a very efficient bus service to and from Stanstead. Rooms were comfortable and clean. Recommend this hotel to anyone that has an early morning flight from Stanstead"

"Great value, clean, quiet, friendly, good food with reasonable portions - definitely will stay again before a early flight."

"The place was awful filthy and middle no where"

"Clean"

"Van buiten een beetje gedateerd van binnen is het wel oké."

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"You should not have to pay for parking"

"The room was clean and the staff were great. If I had to downgrade it at all I have to say I’d expect all sockets to have USB ports as standard."

"There was no AC. being a listed building makes it hard to install AC. the room was so hot it was almost unbearable. One sash window could only open about 20cm at the bottom, as secondary double glazing had been installed it was not possible to open the top part. The other window only opened at the bottom but would not stay open so staff put a cushion there to keep it open. They gave us another fan which helped. Because of the heat in the room we could not close the curtains at night as that...

"Booked this last minute, hotel itself and room were great. The main gripe I had was how scandalous it is to charge almost £10 for parking per day on top of the room fee- it’s off a busy A road, it’s not in a town centre. Will make sure to read the fine print beforehand, wouldn’t book again on this basis."

"Good"

"Good value for money. Large rooms. No parking though."

"The room was suitable for our short stay, however with such lovely expanse of grounds it was therefore unfortunate that the view from our room was a 12foot high brick wall. Despite there being no air conditioning the room had a patio door which once open cooled the room. Upon request the hotel provided a fridge for my elderly mothers insulin, unfortunately the fridge was faulty and froze the insulin which caused a unplanned medical issue. They were quick to provide another fridge which was...

"Having stayed on one of hottest days of year the air conditioning in bedrooms was extremely welcome and efficient. I thought uk king size beds would be standard in hotels. Not used to a double bed but it was clean and comfortable. Bathroom spotless but struggled to access the shower over bath as you had to step in onto slope at end of bath. If you have even a minor disability then try to get an accessible room.. The pool was a good size and well maintained as was gym. Good sized pool towels....

"A"

"A convenient place with friendly and welcoming staff. However provisions, carpets and other furnishing could do with refurbishment. Breakfast ran out of provisions and staff tried their best to accommodate everyone but we feel they were overwhelmed by number of guests. "

"It was exactly as described. Don’t expect too much but the staff was nice, room was clean and there was late night food and a McDonald’s close by. We used the airport shuttle, it is not free."

"Staff very friendly. Room good size, clean and aircon was very much appreciated. Breakfast, although a separate charge, was very good. Lots of choice. Plenty free parking."