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"The hotel itself is excellent but how to get there from the airport is challenging especially if you travelling with big baggage. It is walking distance from the airport but to get there we had to take so many stairs because the lifts were out of use and the airport staff weren't very helpful either, they give mix informations on how to get to the hotel."

"Excellent staff, restaurant good, bar very pleasant. Room was a bit dated and carpets needed a big clean."

"I had booked our Oct room in the summer. I had booked a room with 2 beds, but when we checked in and went to the room it looked like they just threw a room together (small room with queen bed and a sofa couch shoved in). It didnt leave a lot of room. When you book a specific room and pay the listed price for said room you should not feel like a last minute, we have to put you somewhere guest."

"Easy to find and park at the hotel - clean room and staff were helpful. Breakfast was decent too. There was an iron and board in the room and WiFi was good enough for teams calls."

"Great stopover hotel for Stansted Airport"

"A great base for visiting the area. Comfortable and clean. Food, both breakfast and dinner menu is great value and tasty."

"Room was clean but whole floor smelt of cigarette smoke. It’s a shame because the rooms are letting down the hotel as the rest of the hotel is very nice and it could be a top spot to visit. The staff were very helpful and friendly and the grounds were stunning! Food was also great but more on the expensive side. I had the burger on the menu (£18) it did come with chips and was tasty! Good place to stay if you want a short stay but it could do with some TLC"

"Very friendly staff"

"Room could have been cleaner, staff were excellent, breakfast was good."

"Was busy so did not have much time."

"Great staff, nice food menu. Room comfy and large for a group of 4. They even do airport transfers but we didn’t need to use this. Would definitely stay again"