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"Very convenient next to Services. It’s a better location if you are travelling north rather than south"

"Clean friendly quiet, great location for touring and walking"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds. The rooms are spacious, well appointed and comfortable. The staff are lovely and very helpful. I only had one meal in the hotel and it was excellent. I have no hesitation in recommending this hotel, it’s great."

"Great boutique hotel next to the priory great location we stayed in the original section of the priory old building annex"

"Staff were polite, friendly and welcoming, the room was immaculate and the air conditioning was an added bonus. Breakfast was also well worth the additional cost."

"The room was a little dated and there was a lot of dust, the bathroom was tired and the sealing around the taps was black there was no cold water it was nearly as warm as the hot tap so not very nice for brushing your teeth"

"It was very hot.windows were closed no curtains closed to stop the heat , the room was very hot and we didn't have a good rest ."

"Only 1 night stay so hardly any contact with staff. However did receive warm welcome at reception."

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"Not open to residents with restraint facilities on Sundays"

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"I would describe the Hotel as functional but dated. It has a good health club, a bar and restaurant and the rooms have what you need. Except aircon which in this current heatwave was sorely missed. My side of the building had the afternoon sun beating down on it and because the curtains were not drawn it was like walking into an oven and it stayed like this all night. The Staff are all great and look after you well. If the Hotel had a face lift and it was modernised it would be a fantastic...

"Excellent place to stay with dogs as you are self contained with an area to walk them away from the main road. Facilities good, we had a lovely garden cottage - only downside are the doors are built for hobbits (I’m a little over 5ft and had no issues, 6ft + hubby cracked his head once…"

"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window. Some of the staff seemed less friendly and professional than one would expect - however,...

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"