"Very spacious and modern villa in a good proximity with plenty of options closeby. The villa was quiet and relaxed even though it is only a short drive or walk to the busier bars and clubs closer to the beach. The staff were friendly and great to deal with and we enjoyed our stay"
"Very spacious and modern villa in a good proximity with plenty of options closeby. The villa was quiet and relaxed even though it is only a short drive or walk to the busier bars and clubs closer to the beach. The staff were friendly and great to deal with and we enjoyed our stay"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
All the staff was so friendly and was fast to help. They cleaned our laundry everyday smelling nice and fresh. Room was clean and beautiful views. Love to be back again
All the staff was so friendly and was fast to help. They cleaned our laundry everyday smelling nice and fresh. Room was clean and beautiful views. Love to be back again
I can't explain the gratitude towards the staff! Very friendly and helpful always smiling ! Make you feel like you are at home! The food is amazing! All the restaurants were perfect! The kids always could order off the children's menu up to 4 years everything is free.
Room - it was nice and spacious we stayed in a suite with two Queen beds. I would recommend the lagoon villa it looked lovely ! Or by the beach.
Children- kids club isn't free 4 + you need to pay which was a little turn off...
I can't explain the gratitude towards the staff! Very friendly and helpful always smiling ! Make you feel like you are at home! The food is amazing! All the restaurants were perfect! The kids always could order off the children's menu up to 4 years everything is free.
Room - it was nice and spacious we stayed in a suite with two Queen beds. I would recommend the lagoon villa it looked lovely ! Or by the beach.
Children- kids club isn't free 4 + you need to pay which was a little turn off...
Luxurious hotel with amazing beaches. The breakfast buffet or at the lounge was amazing. The staff are very helpful and they make you feel that you are their only guest. They knew our breakfast routine after one time only. As soon as we walk in they got me and my husband our favorite latte as strong as we like it.
They knew our sons name from first day and they were attending all his requests.
It was an amazing choice and we would come back again for sure.
The beach was clean an worm, the...
Luxurious hotel with amazing beaches. The breakfast buffet or at the lounge was amazing. The staff are very helpful and they make you feel that you are their only guest. They knew our breakfast routine after one time only. As soon as we walk in they got me and my husband our favorite latte as strong as we like it.
They knew our sons name from first day and they were attending all his requests.
It was an amazing choice and we would come back again for sure.
The beach was clean an worm, the...
NA
Reviewed January 28, 2017Reviewed January 28, 2017
there were so many steps and so few hand rails. It was difficult for us to navigate around. I would not recommend for elders or even mildly handicapped.
there were so many steps and so few hand rails. It was difficult for us to navigate around. I would not recommend for elders or even mildly handicapped.
Judy
Reviewed February 27, 2019Reviewed February 27, 2019
From the moment we arrived and were greeted by the General Manager and our Butler, to the breathtaking pool villa, the grounds, the pool, everything it was amazing!!! I can't say enough about this very special place except that I highly recommend it. We have stayed at a lot of four seasons over the years and was blown away by this experience at the Ritz Reserve. The rooms are new, clean, the bed is so comfortable and they don't put sheets on the comforter, they actually put a real duvet cover,...
From the moment we arrived and were greeted by the General Manager and our Butler, to the breathtaking pool villa, the grounds, the pool, everything it was amazing!!! I can't say enough about this very special place except that I highly recommend it. We have stayed at a lot of four seasons over the years and was blown away by this experience at the Ritz Reserve. The rooms are new, clean, the bed is so comfortable and they don't put sheets on the comforter, they actually put a real duvet cover,...
Service was the best, there were so many excellent personal I couldn’t name them all but thank you to all the staff that attended us. We plan to return.
We were upgraded , food was delicious, pool, drinks. Hotel has a amazing theme, it needs some maintenance but would still recommend.
Service was the best, there were so many excellent personal I couldn’t name them all but thank you to all the staff that attended us. We plan to return.
We were upgraded , food was delicious, pool, drinks. Hotel has a amazing theme, it needs some maintenance but would still recommend.
The hotel and grounds were very well maintained. The plants, trees and landscape were beautiful. The hotel was spotless and smelled Amazing. The staff was excellent. Superb hotel and accommodations.
The hotel and grounds were very well maintained. The plants, trees and landscape were beautiful. The hotel was spotless and smelled Amazing. The staff was excellent. Superb hotel and accommodations.
We enjoyed this hotel as a point to relax in and as a launching point for day trips. The staff was both willing and able to help in day trips to make all the arrangements. Definitely a place I would return to.
We enjoyed this hotel as a point to relax in and as a launching point for day trips. The staff was both willing and able to help in day trips to make all the arrangements. Definitely a place I would return to.
The service, people, environment, and setup were all excellent!
With a slight exception, many flies were at the restaurant during dining, which took away from the experience.
The service, people, environment, and setup were all excellent!
With a slight exception, many flies were at the restaurant during dining, which took away from the experience.
We absolutely loved this hotel. From the room to the service to the amenities it was all worth it! We stayed in the Marvelous one bedroom ocean view suite. It was absolutely amazing! The room was clean and very spacious for 2 ppl. The property next door (potatoe head) was doing construction so they offered to switch our room for free if we were not pleased with the view. We ended up keeping the room because it was still a nice view. The service was nice was well. We called down several times for...
We absolutely loved this hotel. From the room to the service to the amenities it was all worth it! We stayed in the Marvelous one bedroom ocean view suite. It was absolutely amazing! The room was clean and very spacious for 2 ppl. The property next door (potatoe head) was doing construction so they offered to switch our room for free if we were not pleased with the view. We ended up keeping the room because it was still a nice view. The service was nice was well. We called down several times for...
We have a small child and the pool in the villa was perfect for her. The staff members were so accommodating and friendly.
The landscaping is gorgeous. The furnishings are a bit dated but perfectly serviceable. And this resort had the best food compared to others we stayed at on the trip.
All in all a great experience.
We have a small child and the pool in the villa was perfect for her. The staff members were so accommodating and friendly.
The landscaping is gorgeous. The furnishings are a bit dated but perfectly serviceable. And this resort had the best food compared to others we stayed at on the trip.
All in all a great experience.
Phuong
Reviewed September 14, 2019Reviewed September 14, 2019
There is nothing that isn't amazing about this hotel. The villas provide views of the Indian Ocean, with gorgeous private pools in each, and great day beds attached. The service, restaurants, and general facilities are all perfect. We could have spent months here. Thanks for a great vacation Alila!
There is nothing that isn't amazing about this hotel. The villas provide views of the Indian Ocean, with gorgeous private pools in each, and great day beds attached. The service, restaurants, and general facilities are all perfect. We could have spent months here. Thanks for a great vacation Alila!
Alex
Reviewed January 14, 2016Reviewed January 14, 2016
My family, Me, my wife and 2 kids, had stayed the Santai the night before we left Bali. As we had to take the flight very early in the morning, we left the hotel almost midnight. Though it was a very short stay, I was really impressed by the considerate services arrangement of the manager. For instance, he managed to provide us with free dinner because we couldn't get free breakfast which was included for the reservation. Overall, it was really delightful experience for us.
My family, Me, my wife and 2 kids, had stayed the Santai the night before we left Bali. As we had to take the flight very early in the morning, we left the hotel almost midnight. Though it was a very short stay, I was really impressed by the considerate services arrangement of the manager. For instance, he managed to provide us with free dinner because we couldn't get free breakfast which was included for the reservation. Overall, it was really delightful experience for us.