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"EL HOTEL nos encanto desde que llegamos la atencion de nuestro asistente personal exelente persona Luis Mateo , muy amable y muy preocupado, siempre pendiente hizo posible que nuestra estancia fuera placentera ,la habitacion limpia siempre, en cuanto el bar y las instalaciones muy bueno todo, felicitar por el buen servicio y las comidas ,la playa super "

"The only thing I would have to say that was very disappointing was having breakfast or lunch or dinner in the buffet. Always the food was cold, especially the breakfast"

"Great stay"

"Pools were excellent and staff at bars and wait staff excellent"

"The pools were amazing, and the beach was very clean and well maintained. Rooms were cool from the AC. The staff were friendly and truly went out of their way to ensure a great time. Food left something to be desired, with the best meal being in the buffet on the family side. "

"Breakfast was great. "

"Great staff and went above and beyond to meet our needs"

"Outdated resort, not worth the price, not clean, no good food options "

"I really liked being close to the beach. I didn't like having a view of a construction site from the balcony."

"Excelente "

"Todo estuvo perfecto de principio a fin. El hotel estaba limpio, cómodo y el personal fue muy amable y atento en todo momento. El servicio superó mis expectativas y disfruté muchísimo mi estadía. Definitivamente volvería y lo recomiendo totalmente."

"Me encantó el hotel , muy limpio, todos los trabajadores muy amables y serviciales , la comida en general muy buena , las actividades excelentes la pasé muy bien y lo recomiendo 100% me encantó todo y el mayordomo de primera la verdad expectacular experiencia"

"Beautiful place to stay!"

"The property is beautiful and massive. The pools are spotless and our room was among the best I’ve stayed in. The staff was professional and friendly. We were in the preferred section but only heard from our butler once-no biggie. We didn’t need him. The food was adequate-typical of resorts. We were there in early May and it was quiet so only a few restaurants were open each night. It was fine. The biggest disappointment was the beach. There were mounds of seaweed two feet high by the...

"My wife and I have been to a lot of all inclusive but this was a first for the Excellence Collection. The resort is beautiful and the employees are great. We typically go to bed early on vacations from being out in the sun all day but we managed to enjoy the night entertainment which we found really fun. The only thing that we found just sub par was the food in some of the places. The Spice restaurant wasn’t great and the buffet wasn’t either, but we always find something we enjoy, here it was...

"Swim up bar was great a the beach was very clean. "

"Clean room"

"not terrible not great. get what you paid for."

"I wouldn’t recommend anybody to come to this resort. The service is not the best also the food. Pools are not the cleanest if you traveling with kids. The beach is beautiful but it’s self service not even once from staff comes to the beach ask you for drinks compared to different resorts. "

"Todo muy bueno desde las comidas servicios y es un hotel para jovenes niños adultos en fin para toda la familia"