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"Loved the pool sauna and steam room, did not like outdated tvs. Would stay here again"

"Room was clean but the space is limited."

"I could value hotel located in the heart of bath. It's right next to the college. An easy walking distance too main attractions. The complimentary morning breakfast was appreciated and the food quality was acceptable. Staff was friendly and the broom a good size. If I could suggest to the management that they consider deep cleaning or replacing the hall carpets as they show a good amount of wear and tear. Also think about getting new TVs as the current ones are not smart TVs and offer no...

"Top notch stay all around. Beautiful hotel, friendly staff, and location was central to everything. One piece of advice: we made the mistake of booking spa treatments with Thermae instead of the Gainsborough - we should definitely have booked with the hotel. Their facilities were far superior to Thermae's! Highly recommend!"

"Wonderful Stay. The rooms was stunning with great views and lovely little touches. Food was amazing and the staff were so pleasant & welcoming"

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"Clean room, very friendly staff, great location!"

"Hotel muy bueno. Habitaciones muy amplia y limpia!! Hotel muy bien ubicado"

"We loved the room, we got a free upgrade and on the second floor there’s a pantry full of snacks that guests can enjoy, I thought it was such a good idea. Also all the staff was lovely"

"Motel/hôtel bien situé en campagne à proximité d'un pont/moulin et de quelques restaurants/pubs. Il y a un restaurant dans l'hôtel mais nous ne l'avons pas essayé parce que c'était désert. Le panorama est splendide mais le logement a un certain âge. Pour le faible budget que nous avions, ça rencontrait nos exigences. Petit bémol pour le drain de douche bloqué et l'éclairage du balcon dirigé vers les chambres qui doit absolument rester allumé pour des raisons de sécurité. Prévoyez un loup pour...