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"The staffs were so kind and helpful, esp their Manager Edu. Our bathroom sink wasn’t draining well & he tried to fix it, but really needs an expert. Room was clean & decent size. The breakfast buffet has a lot of choices, drinks & desserts as well. I’ll recommend this hotel as it’s a walking distance too to the city centre."

"Very good"

"Boulevardier cocktail at bar was highly rated by my guest"

"Lovely hotel, everything you'd expect from a MalMaison. Hotel room was spot on - lovely, quiet and well-sized. I was there during the hottest days of the year so far and the air conditioning worked perfectly. A fan was provided on the second night just because the aircon took a while to start up - I'd strongly recommend getting a second key to keep the electrics running whilst you are out. Gym is typical but big relative to what you'd expect from a hotel gym, with a good weights section, good...

"Spa was really good and friendly staff. Breakfast staff were friendly and welcoming."

"Great room and clean hotel! The staff went above and beyond and I couldn't fault the location and the hotel!"

"Lovely stay as always, great location with super bar and resturant & spa"

"A perfect place to stay for a quick overnight city centre location or for a few days."

"Great location!"

"I’ve stayed here before, and it’s usually really nice, but during the heat wave the air-conditioning was utterly useless and it was impossible to sleep."

"Beautiful Tudor style building. The staff were all very friendly and helpful. Lovely room. Great food."

"Wonderfull hotel will stay again"

"Very easy check in process. Very helpful information on where to park. The room was spacious and quiet. One of the better sleeps I have had in 2 weeks of travel. Breakfast was very good also. Location was good. Managed to get around via public transport. I would stay again."

"Great hotel! Wish I was staying longer to use the facilities."

"I was disappointed with our stay at Gloucester Robinswood Hotel. Check-in was very slow, and there were groups of teenagers hanging around the lobby which didn’t create the best first impression. Our room had no air conditioning, which was particularly uncomfortable during the 35°C heat. When I asked at reception for a fan, I was simply told they had all been distributed around the hotel, so there wasn’t one available. As our room was on the ground floor, we couldn’t safely leave the windows...

"We liked that the hotel was right in the heart of town and that there was a lot of energy and activity around. The restaurant was only fair in so far as the food goes. The service was haphazard in the restaurant and there was no one to greet you. The room was okay , but it was cold when we were there and the heat did not work. We had constant air conditioning blowing on us. The front desk was sympathetic to the problem, but was unable to fix the issue. By the second night , the front desk person...

"great location"

"U"