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"Everything about the hotel was better than expected and the dog treats and bowl was a lovely touch. The staff not only made us feel welcome but also our dog. Absolutely fantastic stay"

"Lovely hotel in a great location "

"Average hotel. Not th best car park "

"Excellent hotel and location, staff superb and very helpful "

"Nice lobby bar. Comfortable mattress. Well located. "

"Le chauffage par ventilation n' a pas fonctionne pendant les 3 nuits que j' ai passees a cet hotel bien que j' aie signale ce probleme a l- accueil le premier jour. Ce n' etait pas agreable la nuit et le matin."

"Excellent"

"Great hotel /staff and location "

"Fantastic staff "

"Great stay, will definitely be back. "

"Close to Birmingham New Street train station, great! Rooms have a more modern style, which is cool! Breakfast area is really nice and the menu served is fresh. There is a small store next to the hotel opened 24 h too! My bed sheets were stained, so it was somewhat uncomfortable, but I would come back still. Recommended in overall! "

"Lovely spacious room unfortunately shower was very poor .Breakfast was amazing great selection. Downside you have to pay £13 parking per day !!we have always had free parking in hotels as a guest ."

"Lovely apartment "

"Very nice rooms! Staff available at all hours and very helpful"

"Did not have breakfast Wi Fi fine The bed was most comfortable accompanied with Excellent duvet & pillow Large en-suite bathroom The ambience was perfect being a converted building where the original FA Cup was made"

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas"

"The Swans Nest is in a perfect position, with good facilities & spacious rooms. The breakfast was excellent and generous."

"Clean hotel, staff friendly, room comfortable, good value."